Meeting Date: Week of January 27, 2026 Prepared For: Reid Gorman, SVP Business Intelligence & Operations Classification: Internal Strategy Document Citation Status: Validated (non-strict) - Key statistics sourced from R24007, Best Tees Update, NGF Segmentation 2025 Prepared: January 22, 2026
This briefing synthesizes three strategic threads into a transformational partnership opportunity:
The Opportunity: An AI-powered mobile platform that combines GPS, shot tracking, intelligent tee recommendations, and automatic GHIN enrollment - creating the largest golfer acquisition channel in USGA history.
| Metric | Value | Source |
|---|---|---|
| Relationship Duration | 16+ years (since 2009) | R_DRIVE_USGA_AUDIT |
| Active Projects (2024-2025) | 5 projects | R_DRIVE_USGA_AUDIT |
| Primary Contact | Lynn LaRocca (satisfied) | R_DRIVE_USGA_AUDIT |
| NGF Project Lead | Drew Collar | R_DRIVE_USGA_AUDIT |
| 2026 Status | Renewal expected | R_DRIVE_USGA_AUDIT |
"Lynn LaRocca seemed pleased with both deliverables and implied they're interested in continuing this work in 2026."
(NGF Internal: R_DRIVE_USGA_AUDIT.md, Nov 2025 notes)
Core Concept: Help golfers select the right tees based on 7-iron distance to improve experience and retention.
(USGA Best Tees Industry Update, Jan 2026, slides 3-7)
USGA's Explicit Ask (Slide 18):
"Continue to be 'opportunistic' to grow the program" "Partner with industry associations?" (highlighted in blue)
(USGA Best Tees Industry Update, Jan 2026, slide 18)
| Client | Outcome | Source |
|---|---|---|
| Erin Hills | 1,100 golfers moved forward Year 1; 900 more Year 2 | Best Tees Update, slides 8-9 |
| Golf Australia | National rollout planned | Best Tees Update, slide 14 |
| Miami Valley GA | 20-course package purchased | Best Tees Update, slide 15 |
| Mass Golf | 20-course package for 2026 | Best Tees Update, slide 16 |
| WSJ Coverage | "The Hack That Solved Slow Play" (May 2025) | Best Tees Update, slide 17 |
Pierce explicitly cited NGF data (Best Tees Update, slide 5): - U.S. annual golfer inflow: ~6 million (NGF Golfer Participation Data) - Net growth: only ~1 million (NGF Golfer Participation Data) - "The yield is low" (Best Tees Update, slide 5)
Reid's Context: Of the 5M who leave annually, approximately half leave for health/mortality and financial pressures - unavoidable attrition. The other ~2.5M leave for addressable reasons (bad experience, wrong tees, feeling unwelcome).
[INTERNAL ESTIMATE - Based on NGF attrition analysis categories]
Strategic Implication: Best Tees and NGF's accessibility work target the same ~2.5M addressable leavers.
| Metric | Handicap Keepers | Non-Keepers | Difference | Source |
|---|---|---|---|---|
| Annual golf spend | $3,518 | $1,831 | 1.9x | R24007, p.8 |
| Rounds played | 53 | 25 | 2.1x | R24007, p.9 |
| Range visits | 31.5 | 12.9 | 2.4x | R24007, p.10 |
| Track scores closely | 65% | 28% | 2.4x | R24007, p.11 |
| Invested in improving | 59% | 28% | 2.1x | R24007, p.12 |
(R24007 = NGF x USGA Handicap Segment Profiling, Sept 2024; n=3,114)
Key Finding: Handicap keepers are significantly more engaged and valuable customers.
| Reason | % Agreement | Source |
|---|---|---|
| "I only play casually and don't need one" | 64% | R24007, p.19 |
| "I don't play enough rounds to justify having one" | 42% | R24007, p.19 |
| "Never been given proper information/support" | 26% | R24007, p.19 |
| "Keeping a handicap is too expensive" | 24% | R24007, p.19 |
| "Too time consuming to track" | 19% | R24007, p.19 |
Critical Insight: The top barriers are perception-based, not real. Golfers think handicaps are "for serious golfers" - not them.
| Motivator | Overall | 18-39 y.o. | People of Color | Source |
|---|---|---|---|---|
| "Having friends also maintaining handicaps" | 30% | 43% | 35% | R24007, p.24 |
| "Lower cost" | 30% | - | - | R24007, p.24 |
| "Seeing personal progress through tracking" | 29% | - | - | R24007, p.24 |
| "More information on how it helps" | 23% | - | - | R24007, p.24 |
The #1 driver is SOCIAL - not functional. If friends have handicaps, people want them.
| Statement | % Who Strongly Agree | Source |
|---|---|---|
| "Keeping handicap signifies commitment to the game" | 89% | R24007, p.16 |
| "Having handicap increased my enjoyment of golf" | 16% | R24007, p.16 |
Problem: GHIN is seen as a "commitment badge" - not a fun enhancement. The marketing is too technical.
| App | Market Share | Source |
|---|---|---|
| 18Birdies | 32% | R24007, p.26 |
| Arccos | 17% | R24007, p.26 |
| Golfshot | 11% | R24007, p.26 |
| Golf Logix | 7% | R24007, p.26 |
| The Grint | 7% | R24007, p.26 |
| SwingU | 4% | R24007, p.26 |
| USGA GHIN | 5% | R24007, p.26 |
Opportunity: 95% of non-handicap keepers use apps OTHER than GHIN. They're already tracking - just not in the USGA ecosystem.
(Calculated from R24007 data: 100% - 5% GHIN usage among non-keepers = 95%)
Reid's Vision + SwingU Expertise:
An AI-powered freemium GPS app that:
| Feature | Research Support |
|---|---|
| Freemium model | 95% of non-GHIN golfers already use free apps (R24007, p.26) |
| Shot tracking | "Track shots very closely" is 2.1x differentiator for engaged golfers (R24007, p.10) |
| AI tee recommendations | Best Tees proven to move 1,600+ golfers forward at Erin Hills (Best Tees Update, slides 8-9) |
| Social features | 30% say friends with handicaps would motivate them (43% of 18-39) (R24007, p.24) |
| Auto GHIN enrollment | 26% say barrier is "never been given proper information/support" (R24007, p.19) |
| Learning your distances | Removes the friction of "how far do you hit your 7-iron?" (Best Tees Update, slide 7) |
| Tier | Features | Revenue |
|---|---|---|
| Free | GPS, scoring, basic shot tracking, GHIN Lite auto-enrollment | User acquisition |
| Premium ($4.99/mo) | AI tee recommendations, full club analytics, social challenges | Subscription |
| Pro ($9.99/mo) | Advanced stats, strokes gained, integration with instruction | Premium subscription |
┌─────────────────────────────────────────────────────────────┐
│ FREEMIUM GPS APP DOWNLOAD │
│ (Millions of casual golfers - the 74.8M Opportunity) │
└─────────────────────────────────────────────────────────────┘
│
▼
┌─────────────────────────────────────────────────────────────┐
│ SHOT TRACKING / GPS USAGE │
│ AI learns your distances automatically │
└─────────────────────────────────────────────────────────────┘
│
▼
┌─────────────────────────────────────────────────────────────┐
│ GHIN LITE AUTO-ENROLLMENT │
│ "Your first 3 rounds = your first handicap" │
│ No friction, no signup - just happens │
└─────────────────────────────────────────────────────────────┘
│
▼
┌─────────────────────────────────────────────────────────────┐
│ AI TEE RECOMMENDATIONS │
│ "Based on your actual distances, play from Yellow today" │
└─────────────────────────────────────────────────────────────┘
│
▼
┌─────────────────────────────────────────────────────────────┐
│ BETTER EXPERIENCE → RETENTION → GHIN STANDARD UPGRADE │
│ Premium subscription + full handicap + committed golfer │
└─────────────────────────────────────────────────────────────┘
| Asset | Value to Partnership |
|---|---|
| 35 years of golfer behavior data | AI training data for tee recommendations |
| 16,000+ facility database | Course-specific recommendations at scale |
| Segmentation research | Precise targeting of Fusionists & MVPs |
| Handicap research expertise | Understanding of adoption barriers |
| Welcome2Golf curriculum | New golfer onboarding content |
| SwingU domain expertise (Reid) | Freemium golf app business model knowledge |
(NGF organizational capabilities; Welcome2Golf Initiative Brief, 2025)
Reid Gorman previously ran SwingU, a leading freemium GPS golf app. This provides:
| Likely Concern | Response |
|---|---|
| "We already have the GHIN app" | GHIN serves existing handicap keepers (63% market share among keepers per R24007, p.25). This targets the 95% of non-keepers using other apps who aren't in your ecosystem (R24007, p.26). |
| "Why partner vs. build ourselves?" | NGF has 35 years of golfer data, 16,000 facilities, proven research relationship. Building AI recommendations without this data would take years. |
| "Is freemium sustainable?" | The funnel converts free users to GHIN Standard subscribers. Premium tier creates recurring revenue. We're expanding the pie, not cannibalizing it. |
| "What about existing GPS app partners?" | This could be positioned as "USGA Golf Intelligence powered by [Partner]" - enhancing rather than replacing existing relationships. |
| "How does this connect to Best Tees?" | Best Tees is the methodology. This app is the distribution channel that makes it mainstream. Currently Best Tees requires facility adoption (Best Tees Update, slide 18). This puts it directly in golfer hands. |
| "Why not acquire an existing app?" | This is a valid alternative. See Strategic Pathways below. Acquisition provides instant user base but requires integration expertise and ongoing product development capability. |
| Pathway | Description | Pros | Cons |
|---|---|---|---|
| 1. Build Internally | USGA develops new app from scratch | Full control, custom architecture | Slow (18-24 months), expensive, no existing user base |
| 2. Acquire Existing App | USGA acquires SwingU, 18Birdies, or similar platform and reskins it | Instant user base (1-5M+), proven technology, faster to market | Acquisition cost ($10-50M+), integration complexity, inherited technical debt |
| 3. Partnership (NGF + USGA) | Co-develop with NGF providing data/research backbone | Leverages NGF's 35 years of data, lower cost than acquisition, shared risk | Requires governance alignment, slower than acquisition |
| 4. White-Label Partnership | License existing platform technology, add USGA branding | Fastest to market, lowest capital, proven tech | Less control, revenue sharing, dependent on partner |
Reid's Perspective: Having run SwingU, I can speak to the acquisition pathway: - App valuations typically run 3-5x annual revenue - Integration of user base into GHIN ecosystem is technically complex - Product development capability must be retained or rebuilt - Key question for USGA: Do you want to be in the app development business long-term, or partner with those who are?
Recommended Approach: Pathway 3 or 4 - Partnership models that leverage NGF's research expertise and existing app platforms' technology, while keeping USGA focused on governance and standards.
| Segment | Size | GHIN Connection | Source |
|---|---|---|---|
| Fusionists | 16.4M | 14% regular golfers - need social proof to engage | Segmentation Study, p.35 |
| MVPs | 58.4M | 3% regular, 77% never played - need frictionless entry | Segmentation Study, p.47 |
| Total Opportunity | 74.8M | Interested but not converting | Segmentation Study, p.47 |
From Segmentation Research: - Only 22% of MVPs feel golf culture welcomes their skill level (NGF Segmentation Capstone Report, 2025, p.103) - Rules/etiquette perceived as intimidating - Fear of "doing it wrong"
From Handicap Research: - 64% think handicaps are only for "serious" golfers (R24007, p.19) - 26% never got proper information about how to start (R24007, p.19)
The AI app solves both: It's welcoming (freemium, no commitment), learns your game automatically, and tells you exactly where to play from - eliminating the "doing it wrong" fear.
| Scenario | Impact |
|---|---|
| App reaches 5M downloads | 5M golfers now in USGA ecosystem |
| 10% convert to GHIN Standard | +500K handicap holders |
| 20% subscribe to Premium tier | $5-10M annual subscription revenue |
| Best Tees adoption increases | Higher retention across golf |
[ILLUSTRATIVE PROJECTIONS - Scenarios for discussion, not verified forecasts]
| Revenue Stream | Estimate |
|---|---|
| Research services (ongoing) | $200-400K/year |
| Data licensing | $100-200K/year |
| AI model development/training | $150-300K/year |
| Revenue share on subscriptions | TBD |
[ILLUSTRATIVE PROJECTIONS - Based on comparable partnership models]
If USGA doesn't act: - 18Birdies already has 32% of non-handicap keepers (R24007, p.26) - Arccos has 17% and is building AI recommendations (R24007, p.26) - Topgolf could launch their own "beginner handicap" system - Golf apps will create parallel handicap systems outside USGA control
"David Pierce's Best Tees presentation asked about partnering with industry associations. We want to propose something bigger: a partnership that could bring millions of golfers into the USGA ecosystem while solving the tee selection problem at scale."
The data connection: "Our handicap research shows 64% of non-handicap golfers think it's 'not for them' (R24007, p.19). The segmentation shows 74.8M interested Americans feel unwelcome (NGF Segmentation Study, 2025, p.47). These are the same people - and we now know exactly how to reach them."
The technology vision: "What if the GHIN app didn't just track handicaps, but actually learned how far you hit every club, then told you exactly which tees to play from at every course? And what if it did this automatically, without golfers having to do anything special?"
The acquisition channel: "Best Tees currently requires facility-by-facility adoption (Best Tees Update, slide 18). An AI-powered app puts personalized tee recommendations directly in golfer hands - at scale."
The social insight: "Our research shows the #1 motivator for getting a handicap is having friends who have one - 30% overall, 43% of 18-39 year olds (R24007, p.24). The app should make handicaps social - shareable, comparable, fun."
The expertise: "Reid ran SwingU for years. He knows the freemium golf app business inside and out. NGF has 35 years of golfer behavior data. Together with USGA's credibility and infrastructure, this partnership has unique advantages."
| Document | Location | Key Content |
|---|---|---|
| Best Tees Industry Update | 07_SALES/USGA/ | David Pierce presentation, partnership opportunity |
| Handicap Segment Profiling | 07_SALES/USGA/subset docs/ | n=3,114 survey on handicap motivations |
| Segmentation Strategic Positioning | 07_SALES/USGA/ | 74.8M opportunity analysis |
| Welcome2Golf Initiative Brief | ngf-ai-platform/docs/strategy/ | 31-year player development program |
| R_DRIVE_USGA_AUDIT | 07_SALES/USGA/ | 16-year relationship history |
| Brand Equity Tracker 2025 | 07_SALES/USGA/ | Current research deliverables |
Document prepared by NGF AI Platform Last updated: January 22, 2026