USGA Strategic Partnership Briefing
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USGA Strategic Partnership Briefing

**Meeting Date:** Week of January 27, 2026Internal Strategy Document

USGA Strategic Partnership Briefing

NGF + USGA: Transforming Golfer Acquisition

Meeting Date: Week of January 27, 2026 Prepared by: National Golf Foundation Citation Status: Key statistics sourced from R24007, Best Tees Update, NGF Segmentation 2025 Prepared: January 2026


Executive Summary

This briefing synthesizes three strategic threads into a transformational partnership opportunity:

  1. Best Tees Initiative - USGA's tee selection program seeking industry partners (USGA Best Tees Industry Update, Jan 2026)
  2. Segmentation Research - NGF's 16M+ active golfers not posting to GHIN (NGF Segmentation Study, 2025, p.35)
  3. Handicap System Research - NGF's deep understanding of GHIN barriers and motivations (R24007 Handicap Segment Profiling, Sept 2024)

The Opportunity: An AI-powered mobile platform that combines GPS, shot tracking, intelligent tee recommendations, and automatic GHIN enrollment - creating the largest golfer acquisition channel in USGA history.


Part 1: The Best Tees Opportunity

Core Concept

Help golfers select the right tees based on 7-iron distance to improve experience and retention.

(USGA Best Tees Industry Update, Jan 2026, slides 3-7)

USGA's Explicit Ask (Slide 18):

"Continue to be 'opportunistic' to grow the program" "Partner with industry associations?" (highlighted in blue)

(USGA Best Tees Industry Update, Jan 2026, slide 18)

Best Tees Results to Date

Client Outcome Source
Erin Hills 1,100 golfers moved forward Year 1; 900 more Year 2 Best Tees Update, slides 8-9
Golf Australia National rollout planned Best Tees Update, slide 14
Miami Valley GA 20-course package purchased Best Tees Update, slide 15
Mass Golf 20-course package for 2026 Best Tees Update, slide 16
WSJ Coverage "The Hack That Solved Slow Play" (May 2025) Best Tees Update, slide 17

The Burning Platform

Pierce explicitly cited NGF data (Best Tees Update, slide 5): - U.S. annual golfer inflow: ~6 million (NGF Golfer Participation Data) - Net growth: only ~1 million (NGF Golfer Participation Data) - "The yield is low" (Best Tees Update, slide 5)

Of the 5M who leave annually, approximately half leave for health/mortality and financial pressures - unavoidable attrition. The other ~2.5M leave for addressable reasons (bad experience, wrong tees, feeling unwelcome).

Strategic Implication: Best Tees and NGF's accessibility work target the same ~2.5M addressable leavers.


Part 2: NGF Handicap Research Insights

The Handicap Keeper Profile (n=3,114 survey)

Metric Handicap Keepers Non-Keepers Difference Source
Annual golf spend $3,518 $1,831 1.9x R24007, p.8
Rounds played 53 25 2.1x R24007, p.9
Range visits 31.5 12.9 2.4x R24007, p.10
Track scores closely 65% 28% 2.4x R24007, p.11
Invested in improving 59% 28% 2.1x R24007, p.12

(R24007 = NGF x USGA Handicap Segment Profiling, Sept 2024; n=3,114)

Key Finding: Handicap keepers are significantly more engaged and valuable customers.

Why Golfers DON'T Have a Handicap

Reason % Agreement Source
"I only play casually and don't need one" 64% R24007, p.19
"I don't play enough rounds to justify having one" 42% R24007, p.19
"Never been given proper information/support" 26% R24007, p.19
"Keeping a handicap is too expensive" 24% R24007, p.19
"Too time consuming to track" 19% R24007, p.19

Critical Insight: The top barriers are perception-based, not real. Golfers think handicaps are "for serious golfers" - not them.

What Would Motivate Adoption?

Motivator Overall 18-39 y.o. People of Color Source
"Having friends also maintaining handicaps" 30% 43% 35% R24007, p.24
"Lower cost" 30% - - R24007, p.24
"Seeing personal progress through tracking" 29% - - R24007, p.24
"More information on how it helps" 23% - - R24007, p.24

Note: Multi-select question - percentages do not sum to 100%. Demographic breakouts shown only where notably different from overall.

The #1 driver is SOCIAL - not functional. If friends have handicaps, people want them.

The Enjoyment Gap Problem

Statement % Who Strongly Agree Source
"Keeping handicap signifies commitment to the game" 89% R24007, p.16
"Having handicap increased my enjoyment of golf" 16% R24007, p.16

Problem: GHIN is seen as a "commitment badge" - not a fun enhancement.

Current App Usage (Non-Handicap Keepers)

App Market Share Source
18Birdies 32% R24007, p.26
Arccos 17% R24007, p.26
Golfshot 11% R24007, p.26
Golf Logix 7% R24007, p.26
The Grint 7% R24007, p.26
SwingU 4% R24007, p.26
USGA GHIN 5% R24007, p.26

Opportunity: 95% of non-handicap keepers use apps OTHER than GHIN. They're already tracking - just not in the USGA ecosystem.

(Calculated from R24007 data: 100% - 5% GHIN usage among non-keepers = 95%)


Part 3: The Transformational Vision

Concept: AI-Powered Freemium Golf App

An AI-powered freemium GPS app that:

  1. Tracks every shot - not just scores, but actual distances hit with each club
  2. Learns your game - AI builds a complete profile of your playing characteristics
  3. Recommends the right tees - personalized Best Tees guidance for every course, every hole
  4. Auto-enrolls users in GHIN Lite - frictionless entry into USGA ecosystem
  5. Creates social connections - friends see each other's progress, encouraging adoption

Why This Works (Research-Backed)

Feature Research Support
Freemium model 95% of non-GHIN golfers already use free apps (R24007, p.26)
Shot tracking "Track shots very closely" is 2.1x differentiator for engaged golfers (R24007, p.10)
AI tee recommendations Best Tees proven to move 1,600+ golfers forward at Erin Hills (Best Tees Update, slides 8-9)
Social features 30% say friends with handicaps would motivate them (43% of 18-39) (R24007, p.24)
Auto GHIN enrollment 26% say barrier is "never been given proper information/support" (R24007, p.19)
Learning your distances Removes the friction of "how far do you hit your 7-iron?" (Best Tees Update, slide 7)

Product Tier Concept

Tier Features Revenue
Free GPS, scoring, basic shot tracking, GHIN Lite auto-enrollment User acquisition
Premium ($4.99/mo) AI tee recommendations, full club analytics, social challenges Subscription
Pro ($9.99/mo) Advanced stats, strokes gained, integration with instruction Premium subscription

The Funnel Vision

┌─────────────────────────────────────────────────────────────┐
│  FREEMIUM GPS APP DOWNLOAD                                  │
│  (16M+ active golfers already playing but not posting)      │
└─────────────────────────────────────────────────────────────┘
                              │
                              ▼
┌─────────────────────────────────────────────────────────────┐
│  SHOT TRACKING / GPS USAGE                                  │
│  AI learns your distances automatically                     │
└─────────────────────────────────────────────────────────────┘
                              │
                              ▼
┌─────────────────────────────────────────────────────────────┐
│  GHIN LITE AUTO-ENROLLMENT                                  │
│  "Your first 3 rounds = your first handicap"                │
│  No friction, no signup - just happens                      │
└─────────────────────────────────────────────────────────────┘
                              │
                              ▼
┌─────────────────────────────────────────────────────────────┐
│  AI TEE RECOMMENDATIONS                                     │
│  "Based on your actual distances, play from Yellow today"   │
└─────────────────────────────────────────────────────────────┘
                              │
                              ▼
┌─────────────────────────────────────────────────────────────┐
│  BETTER EXPERIENCE → RETENTION → GHIN STANDARD UPGRADE      │
│  Premium subscription + full handicap + committed golfer    │
└─────────────────────────────────────────────────────────────┘

Part 4: NGF's Unique Value Proposition

What NGF Brings

Asset Value to Partnership
35 years of golfer behavior data AI training data for tee recommendations
16,000+ facility database Course-specific recommendations at scale
Segmentation research Precise targeting of key growth segments
Handicap research expertise Understanding of adoption barriers
Welcome2Golf curriculum New golfer onboarding content
Freemium golf app expertise Deep knowledge of GPS app business models

(NGF organizational capabilities; Welcome2Golf Initiative Brief, 2025)


Part 5: Strategic Pathways

Pathway Description Pros Cons
1. Build Internally USGA develops new app from scratch Full control, custom architecture Slow (18-24 months), expensive, no existing user base
2. Acquire Existing App USGA acquires an existing platform and reskins it Instant user base (1-5M+), proven technology, faster to market Acquisition cost ($10-50M+), integration complexity, inherited technical debt
3. Partnership (NGF + USGA) Co-develop with NGF providing data/research backbone Leverages NGF's 35 years of data, lower cost than acquisition, shared risk Requires governance alignment, slower than acquisition
4. White-Label Partnership License existing platform technology, add USGA branding Fastest to market, lowest capital, proven tech Less control, revenue sharing, dependent on partner

Recommended Approach: Partnership models (Pathway 3 or 4) that leverage NGF's research expertise and existing app platforms' technology, while keeping USGA focused on governance and standards.


Part 6: Connection to Segmentation Research

The 16M Fusionist Opportunity

Primary Target: 16.4M "Fusionists" - active golfers who play regularly but don't maintain a GHIN handicap.

Characteristic Detail Source
Size 16.4M golfers Segmentation Study, p.35
Playing Frequency 14% are regular golfers (play 8+ rounds/year) Segmentation Study, p.35
Current Behavior Already tracking scores - just not in USGA ecosystem R24007, p.26
App Usage 95% use apps OTHER than GHIN R24007, p.26

Why They Don't Post to GHIN

From Handicap Research (n=3,114): - 64% think handicaps are only for "serious" golfers - not them (R24007, p.19) - 42% say "I don't play enough rounds to justify having one" (R24007, p.19) - 26% never got proper information about how to start (R24007, p.19) - 24% perceive it as too expensive (R24007, p.19)

Critical Insight: These are perception barriers, not real ones. These golfers are already playing, already tracking, already engaged - they just don't see GHIN as "for them."

What Would Convert Them

Motivator % of Fusionists Source
"Having friends also maintaining handicaps" 43% (18-39 y.o.) R24007, p.24
"Lower cost / free entry point" 30% R24007, p.24
"Seeing personal progress through tracking" 29% R24007, p.24

The AI app solves this: It's frictionless (freemium, no commitment), auto-enrolls them without asking, creates social connections with friends who also use it, and delivers immediate value through GPS and tee recommendations - converting passive tracking into active GHIN participation.


Part 7: Financial Framework

Value Creation Potential

Scenario Impact
App reaches 5M downloads 5M golfers now in USGA ecosystem
10% convert to GHIN Standard +500K handicap holders
20% subscribe to Premium tier $5-10M annual subscription revenue
Best Tees adoption increases Higher retention across golf

[ILLUSTRATIVE PROJECTIONS - Scenarios for discussion]

Competitive Pressure

If USGA doesn't act: - 18Birdies already has 32% of non-handicap keepers (R24007, p.26) - Arccos has 17% and is building AI recommendations (R24007, p.26) - Golf apps will create parallel handicap systems outside USGA control


Part 8: Key Statistics Reference

From Best Tees Research (USGA Best Tees Industry Update, Jan 2026)

From Handicap Research (R24007 NGF x USGA Handicap Study, Sept 2024)

From Segmentation Research (NGF Segmentation Study & Capstone Report, 2025)

From NGF Data


Contact

Drew Collar Project Manager, NGF Research dcollar@ngf.org

Reid Gorman SVP Business Intelligence & Operations rgorman@ngf.org


Prepared by the National Golf Foundation January 2026